Shipping & Delivery
Countrywide Delivery Across Kenya
We deliver trampolines to all 47 counties in Kenya. Our delivery fees are calculated based on your distance from Nairobi CBD, ensuring fair and transparent pricing for everyone.
Delivery Zones & Pricing
| Zone | Counties | Delivery Fee | Timeline | Assembly |
|---|---|---|---|---|
| Zone 1 | Nairobi County | FREE | Same Day | FREE |
| Zone 2 | Kiambu, Machakos, Kajiado, Nakuru | Ksh 1,500 | Next Day | Ksh 2,500 |
| Zone 3 | Central, Eastern, Rift Valley (Near) | Ksh 2,500 | 1-2 Days | Ksh 2,500 |
| Zone 4 | Western, Nyanza, Coast | Ksh 3,000 | 2-3 Days | Ksh 2,500 |
| Zone 5 | Northern, Remote Areas | Ksh 4,000 | 3-5 Days | Ksh 2,500 |
Our Delivery Process
Order Confirmation
Once you place your order, we'll confirm the details and provide you with an estimated delivery timeline based on your location.
Route Planning
Our logistics team plans the most efficient route to your location, considering road conditions and delivery schedules.
Delivery Notification
We'll call you 1-2 hours before arrival to ensure someone is available to receive the trampoline.
Professional Delivery
Our trained delivery team will carefully unload and position your trampoline at your preferred location.
Assembly (If Included)
For Nairobi customers, our technicians will assemble your trampoline on the spot. For other counties, assembly is available for an additional fee.
Payment & Inspection
Pay upon delivery after inspecting your trampoline. We accept cash and mobile money payments.
Delivery Requirements
✅ What We Need
- Clear directions to your location
- Someone available to receive delivery
- Adequate space for trampoline assembly
- Payment ready upon delivery
- Contact number for delivery updates
📞 What We Provide
- Advance delivery notification
- Professional delivery team
- Careful handling of your trampoline
- Assembly service (Nairobi free)
- Safety instructions and warranty info
Special Delivery Considerations
Weather Conditions
Delivery may be delayed during heavy rainfall or extreme weather for safety reasons. We'll contact you to reschedule if necessary.
Remote Locations
For very remote areas, additional delivery fees may apply. We'll discuss this during order confirmation.
Delivery Times
We deliver between 8:00 AM and 6:00 PM. For specific time requests, please contact us in advance.
Need Help with Delivery?
Our delivery team is here to help with any questions about shipping, delivery times, or special requirements.